Aioravid Studio
Refund & Cancellation Policy
Last updated: September 14, 2026
1. Subscription cancellation
You may cancel future subscription renewal from account Settings when automatic cancellation is available. Cancellation normally takes effect at the end of the paid billing period, so access and included entitlements can continue until that period ends. Deleting an account does not override amounts already due and may require an active subscription to be cancelled first.
2. Digital credits and completed generations
Except where applicable law requires otherwise, purchased credits, consumed credits, completed billing periods and successfully delivered digital generations are not refundable merely because you change your mind, do not use the remaining entitlement, or dislike an otherwise successfully delivered AI result. AI output is probabilistic and should be reviewed before use.
3. Failed generation jobs
When Aioravid reserves credits for a generation and the verified provider job fails before a usable output is completed, the service is designed to restore eligible reserved credits through its server-side generation ledger. A credit restoration is not a cash refund and may require reconciliation if a provider or network failure interrupts status reporting.
4. Duplicate or incorrect charges
If you believe you were charged twice, charged for the wrong product, or a verified payment was not reflected in your account, contact Support with the account email, date, amount and payment reference. Do not send full card details or passwords.
5. Statutory rights
Nothing in this policy limits refund, cancellation, chargeback or consumer rights that cannot lawfully be waived in your jurisdiction. Where mandatory law grants a stronger right, that law controls.
6. Abuse and chargebacks
Fraudulent payment disputes, intentional chargeback abuse, payment reversal after substantial consumption, or attempts to obtain both credits and a payment reversal may result in account restriction while the transaction is investigated, subject to applicable law.
7. Contact
Refund or billing questions should be submitted through the Support page. A monitored support address must be configured before public launch. This policy is issued by Aioravid Studio.