Generation issue
Check your Aioravid credit balance, selected model requirements and project status. Completed scenes are preserved where possible, and eligible failed provider jobs use the server-side refund ledger.
Studio
Support
Help center
Get your production unstuck.
Start with the checks below. When contacting support, include the project name, approximate time and the on-screen error. Never send passwords, payment-card details or API keys.
Account or billing
Use Settings for verified plan, credits and billing history. Payment changes are applied only after a signed provider event is reconciled on the server.
Contact
A production support email has not been configured yet. Set NEXT_PUBLIC_SUPPORT_EMAIL before launch.
For privacy, rights or legal requests: include the account email and enough information to identify the request, but do not send sensitive credentials. Identity verification may be required before account or data changes.